Who We Are
Our Solutions
Insights
Lancom TV
Recent Work
2. Process
This section provides an indication of the maturity of your business processes, their documentation and whether or not you are leveraging process automation to improve productivity.
Process documentation
Process documentation non-existent
Paper-based, incomplete or inconsistent
Electronic, integrated
Culture of continual updating of processes using best-in-class electronic tool
Process improvement
No tracking of process compliance
Process breaches identified but no improvement mechanism
Continual measurement with process review meetings
Measurement, closed feedback loop, improvement embedded in culture
Process automation
No opportunities identified for process improvement
Automation opportunties identified but not implemented
Basic process automation
Continuous automation identification and implementation cycle
Sales automation
No sales automation
Simple automation like electronic proposal sign-off
Auto proposal generation with electronic sign-off
Automated lead tracking, quote demand and proposal generation and electronic sign-off
Business Apps
No opportunities for business apps
Apps identified but not deployed or isolated use
Apps included as part of company tech standards and deployed company wide
Apps deployed and integrated with line of business applications
