If you are one of the 37,000 franchise units operating in NZ reading this article, you most likely can relate to the fact that your growth opportunities could be limited by lack of systems for your front-line workers to interact your customers, as well as collaborate and communicate internally.
Whether your people are behind the counter, onsite, in clinics, or on the phone, they are the first to engage with your customers, the first to represent your brand and the first to see your products and services in action. First line workers are the backbone to some of the world’s largest industries, and that is no different in our country. In New Zealand, recent surveys indicate that more than 124,000 people form part of our franchising industry first line.
As a franchisor or franchisee, you need technology that enables your business and your people: technology that’s affordable on a small-business budget and doesn’t restrict your future growth.
Business solutions from Microsoft, customised by Lancom Technology to meet your needs, help you move away from the complexity of traditional IT infrastructure, so you can focus on the things you enjoy about running your franchising business, such as enabling your staff to better connect with your customers.
The benefits of considering a system that maximises the impact of your first line workforce is endless. Some examples include:
Get started today. With flexible, scalable technology that simplifies your operational processes and helps you work more efficiently, you’ve got what you need to evolve your business, improve customer relationships, and enable your workers to work smarter. Lancom is here to guide you every step of the way in your journey. Let us help you explore how Microsoft Office 365 can help you transform today, and in the future.
Start maximising the impact of your workers today! Register for a commitment free consultation with Lancom’s business experts, and discover the solution that is right for you. Register here.